FAQ: How to use an external SMTP server ?

[alex]

HOW TO USE AN EXTERNAL SMTP SERVER TO SEND EMAILS


Note: If you want to receive notifications on MailBoy updates and new releases, you can subscribe to our mailing list from HERE.


Why is this feature needed ?

MailBoy has a built-in SMTP server for sending the messages directly from your
PC to the recipient's mail server (without using any ISP SMTP server). This is the
fastest and preferable method for sending email messages.

However for the correct work of the program, you need to have access to port 25.

If you're operating within a restrictive firewall, as most users of large ISPs do, then
you won't be able to use MailBoy's built-in SMTP for sending the messages, because of the
blocking of port 25.

Most of free ISP's such as Juno, WorldShare, EarthLink, NetZero, and others block the
port 25 and will only allow you to send email using their email servers. In this case you will
need to use the SMTP server of your Internet Service Provider to deliver your message.

This is why we've implemented in MailBoy the ability to use an external SMTP server for sending
the messages.

How it works ?

First, MailBoy sends a message to the external SMTP server. This server puts your email in outgoing
message queue, the message is sent to your correspondent's mail server. And only after that, your
correspondent can receive it.

If the server is not overloaded, delivering a message takes just a few seconds. But this also might
take a longer time.

When to use it ?

If your messages failed to send you have tried everything described in this article:
http://mailboysoft.com/forum/viewtopic.php?t=1

and still no success sending a message out. Then it is most likely that your ISP is blocking
port 25 and you have to use an external SMTP server in order to be able to send messages.

How to use this feature ?

You can set the usage of an external SMTP server from the Options dialog of the program:



1. Check the option "Use external SMTP server to deliver the messages"
2. For "SMTP server" fill the address of your ISP's SMTP server. If you don't know it, please
asko your ISP about it.
3. Set the "Port" to 25, except if your ISP have stated some other port for using its SMTP server.
In that case, fill the value required by your ISP.
4. If the external SMTP server requires authentication, then check the option "This SMTP server requires
authentication" and fill your user name in the "Login" field and your password in the "Password" field.



This is it. You are now ready to send the messages using an external SMTP server. If you want to switch back
to using the program's built-in SMTP server, just uncheck the "Use external SMTP server to deliver the messages"
option from the Options dialog.


TIPS FOR USING AN EXTERNAL SMTP SERVER TO SEND MESSAGES

Set the optimal Threads Count

More of the ISPs will not allow you to send high volume email campaigns through their SMTP servers, because
they have set sending limits. The limit could be the number of messages allowed to be send within an hour or
a day, etc. So, be sure not to set high value for the Threads Count (in the Options dialog). This way you will
also prevent oveloading of the SMTP server.
If your mail list is less than 1000 or few thousands, the best is to set the Threads Count within the 1-5 range.
Don't worry, the messages will be sent fast enough, except if the SMTP server is currently busy (or overloaded).

Use IIS SMTP Service integrated in Windows (For Windows NT/2000/XP users only)

If you are a Windows NT, 2000 or XP user, you can use your IIS SMTP Service as an external SMTP server.
IIS SMTP Service is a high performance SMTP server on Windows NT/2000/XP. You can use it to send email easily
with MailBoy. When a messages is submitted to IIS SMTP service, consider it "fire and forget." IIS handles
the low level delivery details. If a failure occurs, the message is retried at user defined intervals. If a
message can not be delivered after a user defined expiration period, notifications can be sent to an email
addresses you specified.

If you have problems installing and setting up the IIS SMTP Service, please check this tutorial:
http://mailboysoft.com/forum/viewtopic.php?t=97

[guest12]

Hi
i am using the trial version, there are actually some emails that i couldnt send out. was thinking of using external smtp to send. let say my isp has limits on the number of emails i can send and i exceed the limit, will my internet be cut off? what is the IIS smtp u mentioned abt xp users? how can i make use of it? thx

[alex]

Hi,

Please, check this article:
http://www.mailboysoft.com/forum/viewtopic.php?t=97

[KEKE27]

My mailboy doesn't if give me an external server option to select under options.

I am completely unable to send any messages.  Plus there all failing.  The program hasn't worked since it crashed a few months ago.

[alex]

Hi,

You have to download and install the latest version form our website.

What's the error displayed for the failed addresses in the Sending Status box ?

[KEKE27]

Please post the directions for everyone on how to install the IIS SMTP.  My mailboy is still failing when I attempt to send a message.  I contacted my ISP provider; my port's not blocked, I have my DNS numbers, and I don't have a restrictive firewall and the program still is't working.  Error:  No one of mail servers.  Mailboy (build 1064).

[alex]

Hi,

I'll create an animated tutorial and will publish it next week. Please, check back here again in the next few days.

[alex]

Please use this tutorial for installing the IIS Smtp service:

http://mailboysoft.com/forum/viewtopic.php?t=97

[jossymail]

hI,

1. When i tried sending an email using Mailboy 2004 to my personal email addres this was the message i received:

Desc: Failed (Connection with mail server lost) ... 553 http://www.spamhaus.org/query/bl?ip=217.44.119.106

What does it mean and what is the solution?

2. When i ticked the use the EXTERNAL Smtp server to deliver the messages in the Option Box,  smtp server:  127.0.0.1   Port: 25
came up and then clicking the "this smtp server requires authentication"  brings up LOGIN and PASSWORD spaces to be filled.  How do i get the LOGIN and Password for the authentication? When i googled serach the smtp server 127.0.0.1 it brought up ASK.COM
I use BT Broadband and i have turned off the firewall and i don't understand what is happening.

Please help me out.

Thanks.

Joseph

[alex]

Hi Joseph,

1. When i tried sending an email using Mailboy 2004 to my personal email addres this was the message i received:

Desc: Failed (Connection with mail server lost) ... 553 http://www.spamhaus.org/query/bl?ip=217.44.119.106

What does it mean and what is the solution?

This means that your IP address is black listed in some of the spam lists. To avoid this, you can send by using an external smtp server as described here:
http://mailboysoft.com/forum/viewtopic.php?t=81

. When i ticked the use the EXTERNAL Smtp server to deliver the messages in the Option Box,  smtp server:  127.0.0.1   Port: 25
came up and then clicking the "this smtp server requires authentication"  brings up LOGIN and PASSWORD spaces to be filled.  How do i get the LOGIN and Password for the authentication? When i googled serach the smtp server 127.0.0.1 it brought up ASK.COM
I use BT Broadband and i have turned off the firewall and i don't understand what is happening.

To use an external smtp service, you first had to had one. You can use your ISP's smtp service or the one that your web hosting provides or you can rent one.

After having a smtp service, then you can fill its data into MailBoy's Options dialog.

[ebradoka]

Hi Alex,
I payyed for the activation key installed it. when it come to sending it seems OK but no mail received.
I'm using external SMTP which I know 100% working.
This is what happened.
As every user I started with the trial version of MailBoy. After I installed it I tried to send 100 mail as it can did. there was no problem.
I buy the activation key on that day with the full version download I directly installed it. after the installation finished it opened the program with out asking the activation key.
I directly start sending mails I thing 75.000 mails with no problem. I all first tried it to my Yahoo, Hotmail, and Gmail acount with no problem. the day finished and in the morning.
When I opened the program it asked for the Activatio?n key I put it on with a new passwd. till there everything was fine.
I saw my settings are the same with the trial version. so I first tried my acounts again. they did not failed sending.
But No email received from the acounts.
What is my programs problem...?
Thanks

[Mon1018]

Excellent information.Many thanks!
Very informative indeed!
come on!
Thats helpful for me!

[yogagirl]

Dear Mailboy

I tried doing a mass mailout on mailboy free version and it wouldn't send so I upgraded.  Now it's working but I get the message that saying no connection to mailserver.

I'm really frustrated having been fiddling around with this for days now.  I contacted my ISP and port 25 is not blocked (according to them).  What do I do.  The instruction you give for the exteranl SMTP are very
confusing.

Also when I hit the submit key there is another fault message so I don't know if you are even getting my messages.  Has anyone had any success in using these lists and software? 

[marco]

im trying external smtp with yahoo, hotmail, gmail but still error

[alex]

Hi Marco,

You can test with Outlook if your smtp settings are correct. Also, please make sure you have set the Threads Count to 1 from Options dialog of MailBoy.